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Include your wallet address and, if it is about a specific challenge or seat, the transaction signature. Both make the difference between an answer and a round trip asking for them.
Questions you do not have to ask us
This product settles most of its own claims on chain, which means the fastest answer to a lot of these is not a reply from anybody. Each one below is a page that reads the answer live, or shows you the call to make yourself.
What is actually in the pool right now?
Net asset value, what is working in seats, the first-loss buffer and every live seat address, decoded in your browser from the chain rather than served from a database.
TransparencyWhat split will my seat pay?
Each seat stores its own split on its vault account. The transparency page reads that field per seat, so the published split and the one that actually pays can be compared rather than trusted.
Read the seatsAre my seat's risk rails armed?
Three of the five rails are per-seat fields, and zero means that rail is off. The reference gives the account, the seed derivation and the byte offset, so this is a call you can make yourself.
Verify it yourselfWhy did my claim fail?
The vault program returns a distinct error code per refusal, and the reference explains what each one means and what the claim requires before it will settle.
The payout modelReporting a security problem
Use the address above and put “security” in the subject. Please do not open a public thread about an unfixed issue before there has been a chance to answer.
Before you write
The FAQ answers what the entry fee buys, what is graded, what is deployed and what has not been done yet, and it is short. The reference answers the same questions at the level of the account, the seed and the byte offset.